Returning an Item

If you’re not completely happy with your piece, you can return it within 30 days of delivery.

Simply email us at hello@covessence.com with your order number and reason for return. We’ll guide you through the process and arrange collection.

Returned items must be in original condition and packaging. Once received, we’ll issue a full refund, minus any return shipping costs.

All our pieces are covered by a 1-year warranty. If anything goes wrong due to a fault in the materials or craftsmanship, we’ll repair or replace it free of charge. Just get in touch - we’ll make it right.

For more information read our returns policy, or contact us, by clicking one of the buttons below.